Uganda - Frequently asked questions
Will our belongings be safe?
It’s the responsibility of each traveller to take all the necessary precautions to look after their stuff — please ensure you take out travel insurance, lock up your valuables, mind your belongings at all times. However, we can assure you that the accommodations we’re staying at are among the safest places in Uganda and the vehicles are always manned, so we’ve got eyes on luggage at all times!
It’s not an issue carrying extra luggage, and there is a storage option near the airport at the hotel where we’ll stay in Entebbe
When/where should I arrive?
Pickups are from Via Via Guest House in Entebbe, on November 23 or 24, 2023.
Option 1: RHINO SANCTUARY ADD-ON
Pick-up at 12:00 PM from Via Via Guest House on Nov 23.
This is an add-on option to join a night early at Amuka Lodge in Ziwa Rhino Sanctuary. Cost is an additional $245 USD to spend more time up close and personal with the majestic rhinos. 🦏😊
Option 2: OFFICIAL TOUR
Pick up at 7:00 AM from Via Via Guest House on Nov 24.
If you’d like to stay at Via Via the night of Nov 23rd, the rate is $60 for a room that fits up to 2 people.
Do you cater to dietary restrictions?
Absolutely, just let us know any special requirements and we will ensure there are meal options for you!
What is the cancellation policy?
a) Gorilla permits are non-refundable but are transferable under some circumstances. Remaining balance refunds are paid to guests for cancellations made at least 60 days prior to the start date. Cancellations made within 59 days to the start date will incur deductions. Charges incurred are as follows: Cancellation of 59 - 36 days: 30% charge, 35 - 14 days: 50% charge, 13 - 0 days: 75% charge.
What are the visa requirements?
Most foreign nationals will require an East African Tourist Visa upon arrival. Visas can be purchased at this link (we recommend applying at least 6 weeks out, but some come as soon as 2 days after applying).
What are the travel medical requirements?
As of October 2023, a yellow fever vaccination certificate is required to enter Uganda. Please see your local travel doctor for the latest information on medical recommendations and requirements for visiting Uganda, which may also include malaria tablets.
