Notes:

Timings can vary by up to 40 minutes due to multiple stops per service.

Also note the minimum required to operate per airstrip is 2 pax.

Nairobi Wilson Check-in time: 60 minutes prior to flight
Masai Mara Check-in time: 30 minutes prior to flight

Safarilink Terms & Conditions:

Safarilink Reservations Phones: +254 20 6690 000 or, +254 730 888 000, +254 720 888 111

All tickets are Non-Refundable.

A minimum fee of $30 on change of reservations (date/time) will be charged and MUST be made NOT later than 12 hours to the flight departure time, otherwise the ticket will be marked as No-show.

If the original fare is not available at the time of changing, a fare difference will be charged, plus the change fee.

Cancellation fees of $75 will be charged per passenger if the ticket is cancelled 60-days before departure and credit can be utilized within 12 months. Within 60-days, cancellations will be charged 100%.

Name Changes and Re-routing allowed at a fee on fully unutilized tickets.

No-shows are non-refundable and non-amendable

FREE baggage allowance is STRICTLY limited to 15Kgs per person, except for Zanzibar, Kisumu, Kitale, Diani, Malindi, Lamu and Mombasa which is 20Kgs, inclusive of hand luggage and in soft bags.

Advance excess baggage can be purchased upto 48-hours before flight departure in batches of 10kgs, 20kgs, and 30kgs at discounted rates.

Excess baggage at check-in will be charged at $3.50 per kilo on domestic flights, $5 per kilo for sectors between Mombasa-Zanzibar and $10 per kilo for international flights and will only be carried subject to space availability.

Check-in-time is 90 minutes before flight time for International Flights and 60 minutes for domestic flights, in Wilson, Lamu, Diani, Mombasa, Malindi and Kisumu and 30-minutes out of our Safari destinations. Safarilink reserves the right to re-allocate seats or depart up to 20-minutes ahead of scheduled time if passengers have not arrived at the point of departure by that time

Check-in counters will CLOSE 45 minutes prior to departure time, after which passengers will not be allowed to check-in.

Passengers who have checked-in online MUST still present their documents for verification before closure of check-in counters. Passengers travelling with children, infants or requiring special assistance will need to Checkin at the Airport

Safarilink reserves the right to change departure times or carrier when so required for operational‚ weather or safety reasons.

At check-in, passengers will be required to show their passport‚ or national ID with a photograph‚ for identification purposes. For children and infants, a copy of either their birth certificate or passport will be required.

All firearms and/or ammunition must be booked at least 4 hours prior to flight departure time and will be charged $10. They must be declared at Check-in or to the pilot when boarding at bush airstrips

Safarilink is not responsible for any direct or consequential costs resulting from any delays to its services and particularly if a delay results in missing a connection to another carrier - domestic or international. Safarilink only guarantees a connection to another flight operated by Safarilink

The liability of Safarilink Aviation Limited (Safarilink) in respect of carriage of passengers is subject to the rules and limitations relating to liability established by the Warsaw

Convention as applied in Kenya and by the complete Terms and Conditions listed on the Safarilink website.

Passengers paying by credit card will be required to show the credit card and authenticate their signatures. If the Card Holder is not the traveller the passenger needs to request permission.

Consumption of alcohol on board Safarilink flights is not allowed. Safarilink reserves the right to offload/deny carriage at any airport/airstrip if in its sole discretion considered a passenger is intoxicated and/or causes disturbance or endanger other passengers.

Expectant mothers from 28 weeks must provide a medical certificate or fit to fly letter from attendant gynaecologist clearing her of travel.

For more details please visit our Terms & Conditions on the website www.flysafarilink.com/travel-information/terms.